REQUIRED DISCLOSURES TO CLIENTS
As a Tax Agent, our work for you is performed following the Tax Agent Services Act 2009. Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2004 requires that we make the following disclosures to you:
Engagement Transparency
From 1 July 2022, we confirm there are no matters that would significantly influence your decision to engage or continue to engage our services.
— Status: Not Applicable
Public Register of Tax Agents
The Tax Practitioners Board maintains a register of Tax Agents and BAS Agents. You
can access and search this register here:
Complaints & Dispute Resolution
We are committed to resolving any concerns promptly and fairly. If you have a complaint regarding our tax services:
📩 Contact: John Cornelius, Director
📧 Email: john.c@compliancebusiness.melbourne
What happens next:
– You will receive written acknowledgment of your complaint
– We will outline our understanding and aim to resolve the matter within 14 days
– A clear explanation of our resolution or next steps will be provided
If you are dissatisfied with the outcome, you may escalate the matter to the Tax Practitioners Board via the public register link above.
The TPB will acknowledge your submission and assess your complaint in accordance with its risk framework.